FAQ's

Conmove offers a modular, end-to-end multimodal logistics intelligence suite designed for ports, dry container depots (ICD/CFS), rail freight operators, transporters, and global shippers:

• BoxMove: Container Freight Station (CFS) and Inland Container Depot (ICD) yard automation, gate billing, and customs carting.
• BoxRail: Multimodal container train telematics, rake tracking, demurrage avoidance, and plant-to-port synchronization.
• BoxFreight: Ocean freight visibility, shipping line API tracking, automated customs shipping bill filing, and e-Carting.
• BoxEye: AI computer-vision gate automation, multi-angle container OCR, vehicle ANPR, and digital gate passes.
• BoxWMS: Smart bonded container warehouse management, 3D yard slot inventory, and instant digital Proof of Delivery (e-POD).

BoxEye eliminates manual paper gate registers by deploying high-speed AI optical character recognition (OCR) cameras and automated barrier systems:

• ISO 6346 Container Recognition: Automatically scans container numbers, size-type codes, and bolt seal conditions.
• License Plate Recognition (ANPR): Captures commercial prime mover and trailer plates with 99.8% precision.
• Digital Gate Appointments: Issues QR code e-tokens to drivers via smartphone, slashing gate turnaround time from 15 minutes down to sub-2 minutes.

Yes. BoxRail bridges railway operational telematics (FOIS), wagon telemetry sensors, and inland container terminals. It provides real-time train location tracking, predictive rake arrival forecasts, automated detention/demurrage fee prevention alerts, and synchronized plant-to-port railway scheduling.

BoxFreight unifies carrier API feeds across 50+ international shipping lines into a single dashboard. It automates export shipping bill filings, streamlines customs e-carting permissions, calculates container detention risk, and delivers automated milestone notifications for ocean shipments.

BoxWMS is engineered specifically for bonded CFS and multi-client container yards. It provides real-time 3D container stack coordinate mapping, CHE equipment tablet integration, batch pick-and-pack customs verification, and instant digital Proof of Delivery (e-POD).

Conmove is primarily delivered as a high-availability multi-tenant cloud SaaS hosted on tier-4 cloud infrastructure (AWS and Microsoft Azure) with a 99.9% uptime SLA. We also offer dedicated private cloud instances and on-premise server deployments for high-security maritime and port terminals.

Conmove is 100% hardware-agnostic. Our telematics gateway accepts real-time streams from standard AIS 140 GPS devices, electronic container e-locks, solar asset trackers, OBD-II diagnostic plugs, Bluetooth BLE sensors, and mobile driver smartphone GPS without any proprietary hardware lock-in.

Yes. Our Android and iOS field applications include offline-first caching. Drivers and yard equipment operators can record container seal inspections, capture photos, and collect digital signatures even in dead zones. The app automatically syncs all pending records once network connectivity is restored.

Conmove delivers 99.8% telemetry precision with sub-second polling and polygon geofence mapping. It automatically detects terminal gate entry/exit, calculates idle dwell times, and triggers instant alerts if shipments deviate from designated rail or road transit corridors.

Yes. Conmove features bidirectional RESTful APIs, Webhooks, and standard EDIFACT protocols (CODECO, COARRI, IFTMIN). We provide pre-built connectors for SAP ERP, Oracle SCM, Microsoft Dynamics 365, Ramco, and custom in-house databases for automated two-way synchronization.

We implement enterprise bank-grade security protocols:

• 256-Bit AES Encryption: End-to-end encryption for all data at rest and TLS 1.3 in transit.
• Granular Role-Based Access Control (RBAC): Strict permission matrix configured per department.
• Multi-Factor Authentication (MFA): Enforced two-factor login for all administrative and operational accounts.
• ISO 27001 Compliance: Continuous automated backups, vulnerability assessments, and SOC-2 audit alignment.

Yes. Conmove includes role-restricted customer portals where clients and customs house agents can search container milestones, view gate photos, and download invoices. You can also configure automated event-triggered milestone notifications via WhatsApp, SMS, and Email.

Yes. Conmove connects directly with national unified logistics networks including ULIP, Port Community System (PCS 1x), and ICEGATE to enable friction-free electronic customs data exchange without duplicate manual entry.

Standard cloud SaaS modules can go live within 1 to 2 weeks. Full enterprise implementations with custom ERP integrations, gate OCR camera calibration, and yard layout digitization typically take between 3 to 6 weeks with dedicated implementation engineers.

We offer transparent, scalable pricing models designed for operations of any volume:

• Volume-Based (Per Move / Per TEU): Pay only for the containers or trips processed monthly.
• Annual Enterprise Subscription: Unlimited users, dedicated infrastructure, and premium SLA.
• Modular Plans: Adopt only the specific modules (e.g. BoxEye or BoxRail) you need today.

Yes. Our onboarding team conducts both on-site and remote interactive workshops for gate operators, yard planners, crane drivers, and finance staff. We also provide step-by-step video tutorials and SOP manuals in multiple regional languages.

We provide 24/7/365 mission-critical support for round-the-clock port and rail operations. Enterprise agreements include dedicated account managers, 15-minute emergency response SLAs, proactive cloud health monitoring, and 99.9% guaranteed uptime.

Absolutely. Click the "Schedule Live Demo" button below or contact our sales engineering team directly. We will schedule a personalized interactive walkthrough tailored specifically to your terminal layout and operational requirements.